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I wanted to say thank you for your assistance. The trip was top notch!! You didn’t leave anything out. The tickets to Chicago were unbelievable…third row, centre. I have passed your name on to everyone I know that has a remote interest in visiting New York.

 I wish you did other cities. Thank you once again. It was a magnificent trip!!!

Sherry Campbell
Alberta, Canada

I wanted to let you know we had an awesome time in New York. The tour bus was great, we learned how to ride the subway with our metro cards. All our meals were wonderful. Even though it rained the whole weekend we were in New York it didn't slow us down. The only thing we didn't get to do was the Top of the Rockefeller Center, but I am not sure where we would have fit it in anyways.

We had a group of 8 and stayed at the Milford Plaza, very nice hotel and in a great location.

If I ever go to New York again I will be booking my trip through New York Tours.

Thank you for a great experience.

Ann Manning
Lansing, MI

Just wanted to drop a line and tell you how convenient your service made our trip. 

My wife, son and I arrived in New York and after a little mix up from the hotel finding our tickets and such we were off to see Jersey Boys!  What a show.  Really good seats on three day's notice.  Back to the Milford Plaza and a comfortable room.  We then took the bus tour on Saturday and had some great guides that really knew some intimate and little known details along the way!
Capping the night with a dinner at Tavern on the Green made for a overall A+ day!  The whole day was filled with great shopping, good food and lots of sights.
My wife had put on her list to see the Empire State Building, attend a Broadway Show, buy a hotdog from a street vendor, ride the subway and go to Central Park as her top things she wanted to do.  I didn't tell you all of them, but with all the tickets we got, we did everything.

Thanks again for a memorable trip!
Jim Green
Fresno, California.

Steve,

Just wanted to let you know that we had a great time in New York.  The hotel was nice, certainly centrally located.  Have to say that you, NY NY Tours, do a great job.  The restaurants were excellent, food and service was great.  We arrived at the hotel at a little after 7AM in the morning and lucky for us there was a room available.  Also thanks for having the tickets for the Statue of Liberty brought over to the hotel.  We saw everything a tourist needed to see in 4 full days.  We had good time at Yankee Stadium, took the subway.  I was able to pick up an autographed Yankee baseball for my sister-in-law who is a Yankee fan.  Myself I wanted to get a DVD on the history of Yankee Stadium and was able to purchase one from a souvenir store.

Again thanks a lot.  You made our trip a success.  We would recommend NY NY Tours to anyone wishing to see New York through a combination of tours and their own planning.  By the way the Hop on Hop off tours were fabulous.  The guide on the Uptown tour let us off near the end of that tour and told us to walk across Central Park if we were going to the American Museum of Natural History.
 

One small suggestion for the people at the bus tours - for the Brooklyn Loop I would suggest that they have a bus take people directly to the stop (South Street Seaport) where they get the bus for the Brooklyn loop.  It really does not work by taking the downtown loop and then getting off at South Street Seaport. (Too long and too many people) There must have been 100 or so people waiting to get on the bus at this stop. We were going to go by subway to Brooklyn but then we took the night tour and it took us into Brooklyn so we did not go back again on Thursday. 

If we go back to New York it would be to stay again in Manhattan, see a couple of plays and basically take the subway to Queens, Brooklyn etc. to see the sites. 

Do you book just hotel and play tickets or does it have to be one of your packages.  Would be interested to know as if we go back we would certainly think of using NY NY Tours. 

Mary Ann Healy
Toronto, Canada

(Reply from Steve)
Thank you
We appreciate the feedback!
Surprisingly, many of our returning customers take the same packages that they took on prior trips, but they come with different friends in their party.
With most returnee however, we customize their packages to include attractions that they did not experience on earlier trips, such as a dinner cruise in New York harbor at night or a Harlem Gospel tour, to name a few.  Trips to the outer boroughs, Brooklyn, Queens, The Bronx, and Staten Island are rarely visited on a first trip to New York City but can be included in subsequent trips.

We look forward to serving you again in the future.

Steve LaRouge
Customer Service
New York New York Tours

New York Tours,
 
I recently returned from one of your packaged tours.  I will admit I was concerned at first because it seemed as though I would be on my own in a strange town trying to make things happen.  That was not the case.  The package took care of everything I would need from admission to transportation on just about every attraction a tourist would want to see.  Thank you for being so organized, you thought of everything.  I loved every minute of it and will definitely be returning to New York.  I am already recommending you to friends.
 
Tonya Gillard
Savannah GA

Greetings!
My Mom and I just returned from a 3 day vacation to New York.  We would like to Thank You so much for the package and all the information you provided.  Everything was in order.  We stayed at the Milford Plaza and let me just tell you the hotel was great and the service was great as well.  We arrived on Tuesday 5/13 at about 11:30am and was able to check right in to our room.  Didn't even have to wait until check in time.
The Statue of Liberty was awesome and the reserve tickets turned out to come in very handy as the wait for the ferry was 2 hrs.  We were able to skip the regular line and board our ferry right on time.  I can't say enough about it. Dinner at Tavern on the Green will never be forgotten.  Great Food! Great Atmosphere!
Wicked was such a great show.  Glad we got to go.  Thank You for the seats.  They were  in a really good location.
Oh and the bus tour....Great!  We went on the Night Tour and the Downtown Tour and the tour guides were very funny and informative.  Learned a lot.
My Mom loves Donald Trump so we got to see all his buildings and even went into Trump Towers and bought a few things from the Trump Store.  We also got to get a picture of his private plane as we were leaving the airport to come back home. 
I could go on and on.... 

Hopefully we will be able to visit the "Big Apple" again next year and I will be sure to book from NY NY Tours.

Thanks Again,
Kelly Baker
Duluth, GA


To New York New York Tours

Our tickets arrived safely, thank you, and we’re thrilled at all the information you’ve sent, especially the maps!  There is no way we would have had all the information you’ve provided before reaching New York.  You’ve saved us at least a day of wandering around aimlessly!

Thank you again
Robyn Gouws
East London, South Africa
 

Dear NYNY Tours
 
Well - you certainly delivered everything you promised and in the most efficient, well organized way.  I had a brilliant time and would like to thank you all for the very professional and good humored help and advice.  No - I didn't get time to do everything available but I'll be back and will certainly use your services again.
 
Kindest regards and have a good holiday season
 
Gael McPherson
North Holland, The Netherlands
Wanted to let you know that EVERYTHING about our trip to New York last week was wonderful, thanks to you! You said it was all-inclusive, and it WAS!  Our hotel (the Milford Plaza) was in an excellent location and was fine (we didn't spend much time in the room, anyway!).  Staff there was helpful and pleasant.  All our vouchers and tickets worked great; no hitches at all.  The meals were wonderful and close by our hotel which worked out well.  We LOVED Jersey Boys and highly recommend it.  We were so high afterward we had to go eat cheesecake at Juniors!  The tour buses were a real treat and the guides gave us SO much information including history, quirky stories, etc. which were different each time we rode; a real plus!  Tavern on the Green was an experience we will never forget.  We arrived early and took a LONG carriage ride through the park; it was great!  We will be back and we will use you again!  Thanks!!
 
Sheryl Royer (and my mother and two sisters!)
DeQuincy, LA
 
 Up close view of the face of the Statue of Liberty

Dear Sir:

We just got back from our New York tour and it was everything that you guys said it would be.  There were no disappointments and we highly recommend this company to anyone that might be interested.  We would like to thank NY NY Tours and all of the people that help make this vacation one of the best we have ever had.  The Best Western President Hotel, Olympia Diner, Pomaire and Robert Emmett's restaurants and the Gray Line tours are all to be commended for excellence service.  The tour guides were very informative and helpful.  Please keep up the good work and continue to be the first class company that you are.  Again, we were completely satisfied and plan to visit again soon.  We love NY.

Take care, and many thanks for making our vacation one to remember for many years to come.

Edward & Pat B. Fredericks, Baton Rouge, LA

We're back home in Kalamazoo safe and sound.  We, all 10 of us had a marvelous time! 
The only complaint we had, is the mix up with the reservations at the hotel. And even that wouldn't have been so bad if we weren't already running late, and cranky after spending 2 days on the train.
The restaurants, especially the Chilean, were wonderful. We can't say enough about how nice New Yorkers are.  Perfect strangers offered to help us with directions, and carry our bags.
Your offer to get us on TV was appreciated, even though no one took you up on it. The complimentary bottle of wine at the Chilean Restaurant was well received.  What made it even better, was that I was one of the group dinning there that evening.
Thank you for all your work to make this a trip to remember. I'll be sure to recommend you to anyone planning a NY trip.

Nancy Miller, Kalamazoo, MI
Fabulous!
My Mom and I thoroughly enjoyed our vacation. (4 days – 3 nights). Spamalot was fantastic. Tavern on the Green was an experience we will never forget. The service and dinner we received the in Chilean restaurant was exceptional. We had both been to the city many times. But the 2 day access to the tour bus was great. We saw sites we hadn't seen before. Nothing is perfect however. The breakfast at Smith's was just so-so. We were thinking that vouchers for breakfast in the hotel would have been better.
The staff at the Edison Hotel were great.

Thanks!
Jeryl Genschow

 
(We receive a lot of compliments... even flowers!  And all comments, even ones pointing out were we could improve our service are greatly appreciated. Remarks like this are particularly valued because they took the time to tell us the things they enjoyed about their trip as well as what needs attention. Be assured, their comments are not ignored.
New York New York Tours)

 

View og the Crystal Pavilion Room at the Tavern on the Green Restaurant
Crystal Pavilion at the Tavern on the Green Restaurant

My friends and I returned from our trip to New York recently.  We all had a great time and a lot of the credit goes to your company.  Our hotel was in a great location and we also took advantage of the boat cruise, the double decker bus tour, and the Empire State Building observatory.  It was so nice to have vouchers for these attractions plus for the restaurants rather than reach into our pockets for money every time we wanted to do something.  We even used our Metro pass one day and rode both the city bus and the subway.  A couple of the major highlights were the Broadway musical "Hairspray" and our dinner at Tavern on the Green!  We also enjoyed Times Square and spent some time there each night.  I have already recommended your company to several people.

Thank you again!

Kelly Ciszek  (4 Day 3 Night Deluxe with 1 extra night)
 

Dear Tours:

I cannot thank you enough for the wonderful weekend you provided for us! Everything was top-notch, well-organized and above all, you were a joy to deal with!  Within days of our reservations I received all the information, tickets, brochures, vouchers - everything I could possible need. There was no need to call and ask questions. Your cover letter was clear and easy to follow.  Thanks again! You'll be hearing from me again and the 12 dozen people I bragged to about you!

Congratulations on a well-run business!
I Love NY (thanks to you!)

Kathleen Wall   (3 Day 2 Night Package)

Empire State & Chrysler Buildings - Used with permission from
http://en.wikipedia.org/wiki/Empire_state_building
Dear NY NY Tours,
 
Just want to tell you that we were very pleased with our trip to NY.  We want to thank you for doing such a wonderful job on setting everything up for us.
We really loved the location of the hotel and the Chilean restaurant (as you said) was quite delightful.  They were very attentive and the food was great.  I also loved the decor, the restaurant was romantic and had plenty of character.  We managed to take the Tour bus everywhere and got the opportunity to see a lot in such a short time.  We also managed to pull off going to the Empire State Building and take the boat to the Statue of Liberty and Ellis Island to see the museum. 
We really had a great time in NY.
 
Karyn Suarez   (2 Day 1 Night Package)
 
Hello

We just returned home from our New York City vacation which you organized for us. I can not tell you HOW GREAT our trip was, you even arranged for 70 degree weather!  Of course, we have way more to do, so we MUST come back. The Hotel accommodations surpassed my expectations as did the meal choices. We especially enjoyed our evening dinner at La Rivage - good food and lovely environment. We were a little worried about "doing" the subway and bus system, but thanks for the Metro passes we did it!  Also thanks for info on costs of taxi service. We found New Yorkers to be friendly and the city to be clean. We will recommend your services to everyone we know.
Thank you again!

Judy and Wayne Fisk  (4 Day 3 Night with 1 extra day)

Hi Guys!

Thank you again for everything, sorry we did not call before we left, we were just too busy and too tired!!  We had a GREAT time, what a lively exciting wonderful city, we DID love New York.. We will be back and we will contact you when we do.  Please keep us posted on any good deals you come across!!!  Thanks again!!

Nell Zazzara  (3 Day 2 Night Package)

 

View looking up between the tall buildings in the canyons of New York City
The canyons of New York City
Brooklyn Bridge at night

Just want to tell you that my clients had a fabulous time in New York City and couldn’t say enough goods things about the tour.  You took fantastic care of them. 

We appreciate it so much.

Jennifer Suprenant
Carlson Wagonlit Travel

 

NY NY Tours,

Thank you so much for the trip you planned for our group to visit New York City.
We enjoyed everything!  "Chicago" was a wonderful show and our seats were the best.
One of the highlights was our dinner at the Tavern on the Green.  The people at the hotel were so gracious and very accommodating.
Your attention to every detail made our trip very special.

Thanks again,
Jackie Martin

 

View of the Milford Plaza Hotel
Milford Plaza Hotel