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I wanted to
say thank you for your assistance. The trip was top notch!! You didn’t leave
anything out. The tickets to Chicago
were unbelievable…third row, centre. I have passed your name on to everyone I
know that has a remote interest in visiting New York.
I
wish you did other cities. Thank you once again. It was a magnificent trip!!!
Sherry Campbell
Alberta, Canada
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I wanted to let you know we had an awesome time in New
York. The tour bus was great, we learned how to ride the subway with our metro
cards. All our meals were wonderful. Even though it rained the whole weekend we
were in New York it didn't slow us down. The only thing we didn't get to do was
the Top of the Rockefeller Center, but I am not sure where we would have fit it
in anyways.
We had a group of 8 and stayed at the Milford Plaza, very
nice hotel and in a great location.
If I ever go to New York again I will be booking my trip
through New York Tours.
Thank you for a great experience.
Ann Manning
Lansing, MI
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Just wanted to
drop a line and tell you how convenient your service made our trip.
My wife, son
and I arrived in New York and after a little mix up from the hotel finding our
tickets and such we were off to see Jersey Boys! What a show. Really
good seats on three day's notice. Back to the Milford Plaza and a
comfortable room. We then took the bus tour on Saturday and had some great
guides that really knew some intimate and little known details along the way!
Capping the night with a dinner at Tavern on the Green made for a overall A+
day! The whole day was filled with great shopping, good food and lots of
sights.
My wife had put on her list to see the Empire State Building, attend a Broadway
Show, buy a hotdog from a street vendor, ride the subway and go to Central Park
as her top things she wanted to do. I didn't tell you all of them, but
with all the tickets we got, we did everything.
Thanks again for a memorable trip!
Jim Green
Fresno, California.
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Steve,
Just wanted to let you know that we had a great time in New York. The
hotel was nice, certainly centrally located. Have to say that you, NY NY
Tours, do a great job. The restaurants were excellent, food and service
was great. We arrived at the hotel at a little after 7AM in the morning
and lucky for us there was a room available. Also thanks for having the
tickets for the Statue of Liberty brought over to the hotel. We saw
everything a tourist needed to see in 4 full days. We had good time at
Yankee Stadium, took the subway. I was able to pick up an autographed
Yankee baseball for my sister-in-law who is a Yankee fan. Myself I wanted
to get a DVD on the history of Yankee Stadium and was able to purchase one from
a souvenir store.
Again thanks a lot. You made our trip a success. We would recommend
NY NY Tours to anyone wishing to see New York through a combination of tours and
their own planning. By the way the Hop on Hop off tours were fabulous.
The guide on the Uptown tour let us off near the end of that tour and told us to
walk across Central Park if we were going to the American Museum of Natural
History.
One small suggestion for
the people at the bus tours - for the Brooklyn Loop I would suggest that they
have a bus take people directly to the stop (South Street Seaport) where they
get the bus for the Brooklyn loop. It really does not work by taking the
downtown loop and then getting off at South Street Seaport. (Too long and too
many people) There must have been 100 or so people waiting to get on the bus at
this stop. We were going to go by subway to Brooklyn but then we took the night
tour and it took us into Brooklyn so we did not go back again on Thursday.
If we go back to New York
it would be to stay again in Manhattan, see a couple of plays and basically take
the subway to Queens, Brooklyn etc. to see the sites.
Do you book just hotel and
play tickets or does it have to be one of your packages. Would be
interested to know as if we go back we would certainly think of using NY NY
Tours.
Mary Ann Healy
Toronto, Canada
(Reply from Steve)
Thank you
We appreciate the feedback!
Surprisingly, many of our returning customers take the same packages that they
took on prior trips, but they come with different friends in their party.
With most returnee however, we customize their packages to include attractions
that they did not experience on earlier trips, such as a dinner cruise in New
York harbor at night or a Harlem Gospel tour, to name a few.
Trips to the outer boroughs, Brooklyn, Queens, The Bronx, and Staten
Island are rarely visited on a first trip to New York City but can be included
in subsequent trips.
We look forward to serving you again in the future.
Steve LaRouge
Customer Service
New York New York Tours
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New York Tours,
I recently returned from one of your packaged tours. I will admit I was
concerned at first because it seemed as though I would be on my own in a strange
town trying to make things happen. That was not the case. The package took
care of everything I would need from admission to transportation on just about
every attraction a tourist would want to see. Thank you for being so organized,
you thought of everything. I loved every minute of it and will definitely be
returning to New York. I am already recommending you to friends.
Tonya Gillard
Savannah GA |
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Greetings!
My Mom and I just returned from a 3 day vacation to New York. We would
like to Thank You so much for the package and all the information you provided.
Everything was in order. We stayed at the Milford Plaza and let me just
tell you the hotel was great and the service was great as well. We arrived
on Tuesday 5/13 at about 11:30am and was able to check right in to our room.
Didn't even have to wait until check in time.
The Statue of Liberty was awesome and the reserve tickets turned out to come in
very handy as the wait for the ferry was 2 hrs. We were able to skip the
regular line and board our ferry right on time. I can't say enough
about it. Dinner at Tavern on the Green will never be forgotten. Great
Food! Great Atmosphere!
Wicked was such a great show. Glad we got to go. Thank You for the
seats. They were in a really good location.
Oh and the bus tour....Great! We went on the Night Tour and the Downtown
Tour and the tour guides were very funny and informative. Learned a lot.
My Mom loves Donald Trump so we got to see all his buildings and even went into
Trump Towers and bought a few things from the Trump Store. We also got to
get a picture of his private plane as we were leaving the airport to come back
home.
I could go on and on....
Hopefully we will be able to visit the "Big Apple" again next year and I will
be sure to book from NY NY Tours.
Thanks Again,
Kelly Baker
Duluth, GA
To New York New York Tours
Our tickets arrived safely, thank you, and
we’re thrilled at all the information you’ve sent,
especially the maps! There is no way we would have had
all the information you’ve provided before reaching New
York. You’ve saved us at least a day of wandering
around aimlessly!Thank you again
Robyn Gouws
East London, South Africa
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Dear NYNY
Tours
Well - you
certainly delivered everything you promised and in the
most efficient, well organized way. I had a brilliant
time and would like to thank you all for the very
professional and good humored help and advice. No - I
didn't get time to do everything available but I'll be
back and will certainly use your services again.
Kindest
regards and have a good holiday season
Gael
McPherson
North Holland, The
Netherlands
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Wanted to let you know that EVERYTHING about our trip to
New York last week was wonderful, thanks to you! You
said it was all-inclusive, and it WAS! Our hotel (the
Milford Plaza) was in an excellent location and was fine
(we didn't spend much time in the room, anyway!). Staff
there was helpful and pleasant. All our vouchers and
tickets worked great; no hitches at all. The meals were
wonderful and close by our hotel which worked out well.
We LOVED Jersey Boys and highly recommend it. We were
so high afterward we had to go eat cheesecake at
Juniors! The tour buses were a real treat and the
guides gave us SO much information including history,
quirky stories, etc. which were different each time we
rode; a real plus! Tavern on the Green was an
experience we will never forget. We arrived early and
took a LONG carriage ride through the park; it was
great! We will be back and we will use you again!
Thanks!!
Sheryl Royer (and my mother and two sisters!)
DeQuincy, LA
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Dear
Sir:
We just got back from our
New York tour and it was everything that you
guys said it would be. There were no
disappointments and we highly recommend this
company to anyone that might be interested.
We would like to thank NY NY Tours and all of
the people that help make this vacation one
of the best we have ever had. The Best
Western President Hotel, Olympia Diner,
Pomaire and Robert Emmett's restaurants and
the Gray Line tours are all to be commended
for excellence service. The tour guides were
very informative and helpful. Please keep up
the good work and continue to be the first
class company that you are. Again, we were
completely satisfied and plan to visit again
soon. We love NY.
Take care, and many thanks
for making our vacation one to remember for
many years to come.
Edward
& Pat B. Fredericks, Baton Rouge,
LA
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We're back home in
Kalamazoo safe and sound. We, all 10 of us had
a marvelous time!
The only complaint we had, is the mix up with
the reservations at the hotel. And even that
wouldn't have been so bad if we weren't already
running late, and cranky after spending 2 days
on the train.
The restaurants, especially the Chilean, were
wonderful. We can't say enough about how nice
New Yorkers are. Perfect strangers offered to
help us with directions, and carry our
bags.
Your offer to get us on TV was appreciated,
even though no one took you up on it. The
complimentary bottle of wine at the Chilean
Restaurant was well received. What made it
even better, was that I was one of the group
dinning there that evening.
Thank you for all your work to make this a
trip to remember. I'll be sure to recommend you
to anyone planning a NY trip.
Nancy Miller, Kalamazoo, MI
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Fabulous!
My Mom and I thoroughly enjoyed our vacation.
(4 days – 3 nights). Spamalot was fantastic.
Tavern on the Green was an experience we will
never forget. The service and dinner we
received the in Chilean restaurant was
exceptional. We had both been to the city many
times. But the 2 day access to the tour bus was
great. We saw sites we hadn't seen before.
Nothing is perfect however. The breakfast at
Smith's was just so-so. We were thinking that
vouchers for breakfast in the hotel would have
been better.
The staff at the Edison Hotel were great.
Thanks!
Jeryl Genschow
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(We receive a lot of
compliments... even flowers! And all
comments, even ones pointing out were we
could improve our service are greatly
appreciated. Remarks like this are
particularly valued because they took the
time to tell us the things they enjoyed about
their trip as well as what needs attention.
Be assured, their comments are not
ignored.
New York New York Tours)
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Crystal
Pavilion at the Tavern on the Green
Restaurant
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My friends
and I returned from our trip to New York
recently. We all had a great time and a lot of
the credit goes to your company. Our hotel was
in a great location and we also took advantage
of the boat cruise, the double decker bus tour,
and the Empire State Building observatory. It
was so nice to have vouchers for these
attractions plus for the restaurants rather
than reach into our pockets for money every
time we wanted to do something. We even used
our Metro pass one day and rode both the city
bus and the subway. A couple of the major
highlights were the Broadway musical
"Hairspray" and our dinner at Tavern on the
Green! We also enjoyed Times Square and spent
some time there each night. I have already
recommended your company to several
people.
Thank you again!
Kelly Ciszek (4 Day 3 Night Deluxe with 1
extra night)
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Dear Tours:
I cannot thank you enough for the wonderful
weekend you provided for us! Everything was
top-notch, well-organized and above all, you
were a joy to deal with! Within days of our
reservations I received all the information,
tickets, brochures, vouchers - everything I
could possible need. There was no need to
call and ask questions. Your cover letter was
clear and easy to follow. Thanks again!
You'll be hearing from me again and the 12
dozen people I bragged to about
you!
Congratulations on a well-run
business!
I Love NY (thanks to you!)
Kathleen Wall (3 Day 2 Night
Package)
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Empire State & Chrysler Buildings -
Used with permission from
http://en.wikipedia.org/wiki/Empire_state_building |
Dear NY NY Tours,
Just want to tell you that we were very pleased
with our trip to NY. We want to thank you for doing such a
wonderful job on setting everything up for us.
We really loved the location of the hotel and the
Chilean restaurant (as you said) was quite delightful.
They were very attentive and the food was great. I also
loved the decor, the restaurant was romantic and had plenty of
character. We managed to take the Tour bus everywhere and
got the opportunity to
see a lot in such a short time. We also managed to pull
off going to the Empire State Building and take the boat to the
Statue of Liberty and Ellis Island to see the museum.
We really had a great time in NY.
Karyn Suarez (2 Day 1 Night Package)
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Hello
We just returned home from our New York City vacation
which you organized for us. I can not tell you HOW
GREAT our trip was, you even arranged for 70 degree
weather! Of course, we have way more to do, so we MUST
come back. The Hotel accommodations surpassed my
expectations as did the meal choices. We especially
enjoyed our evening dinner at La Rivage - good food and
lovely environment. We were a little worried about
"doing" the subway and bus system, but thanks for the
Metro passes we did it! Also thanks for info on costs
of taxi service. We found New Yorkers to be friendly
and the city to be clean. We will recommend your
services to everyone we know.
Thank you again!
Judy and Wayne Fisk (4 Day 3 Night with 1 extra
day)
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Hi Guys!
Thank you again for
everything, sorry we did not call before we left,
we were just too busy and too tired!! We had a
GREAT time, what a lively exciting wonderful
city, we DID love New York.. We will be back and
we will contact you when we do. Please keep us
posted on any good deals you come across!!!
Thanks again!!
Nell Zazzara (3 Day 2 Night
Package)
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The canyons of New York City
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Brooklyn Bridge at
night
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Just want to tell you that my clients had a
fabulous time in New York City and couldn’t say
enough goods things about the tour. You took
fantastic care of them.
We appreciate it so much.
Jennifer Suprenant
Carlson Wagonlit Travel
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NY NY Tours,
Thank you so much for the trip you planned for
our group to visit New York City.
We enjoyed everything! "Chicago" was a
wonderful show and our seats were the best.
One of the highlights was our dinner at the
Tavern on the Green. The people at the hotel
were so gracious and very accommodating.
Your attention to every detail made our trip
very special.
Thanks again,
Jackie Martin
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Milford Plaza
Hotel
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