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Questions?
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Empire State Building lit
in red, white & blue
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Lady Liberty
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WHAT IS INCLUDED?
A quality,
three star
***, midtown hotel in the heart of
New York City's Times Square/Theatre
District including all taxes with upgrade to 4 or
5 stars available.
Narrated sightseeing bus tour of the
city. A night tour is also included with the 3 Day 2 Night Weekend and 4 Day 3
Night Vacation packages.
Ferry
to the Ellis Island and Statue of Liberty including time passes for boarding
to avoid the long lines and enter into the
monument on the 3 Day 2 Night Weekend and 4 Day 3 Night Vacation packages.
Tickets to your choice of the Metropolitan Museum of Art or the American Museum
of Nature History with the 4 Day 3 Night Vacation package.
Metro Card to facilitate travel on New York City's local buses and subways with the
Vacation
package.
Full American breakfast daily, including tax and
tip.
Four course dinners at great New York restaurants with taxes & tips.
Admission to the Empire State Building Observatory
or the new "Top of the
Rock" observatory at Rockefeller Center with the Weekend and Vacation Packages.
The Deluxe packages also include a Hit Broadway show
of your choice and dinner at New York's "Tavern on
the Green" or "Sardi's" restaurant.
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Brooklyn Bridge with lower Manhattan in the background
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WHAT IS NOT INCLUDED?
Alcoholic beverages and food not from the menus, and
we do not provide transportation between your home
and your NYC hotel.
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WHAT BROADWAY SHOW WILL WE
SEE?
You tell us what hit Broadway show you prefer when
you make your reservation. We immediately buy the
"best available" orchestra or front mezzanine tickets
possible. The more advanced the reservation is made,
the better the seating.
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Brooklyn Bridge at
night
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WHAT
HOTELS ARE AVAILABLE AND DO WE HAVE A
CHOICE?
New York New York Tours use
three star
*** hotels in the Times
Square/Theater District that are close to the starting points of the
Hop-on Hop-off Double Decker tour busses, the restaurants included
and of course the Broadway Theaters. You will be staying in
the heart of the excitement of the city.
The hotels, some large and well known and some boutique, all have
nice lobbies, bellhops, elevators, up to date rooms with private
baths, air conditioning, cable television, hair dryers, iron &
ironing boards and daily maid service. Some are equipped with
such things as complimentary local calls, high-speed Internet
access, goose down comforters and more.
Your hotel will be based on your bedding needs and availability at
the time of booking. Although selected by New York New York
Tours, your concerns are respected. Your reservation
availability will be confirmed with a particular named hotel.
At that time, you may request a hotel change or cancel the
reservation request without penalty. Your satisfaction is
guaranteed.
Since the number of quality hotels in the Times Square/Theater
District that work well with our tours is limited, we release the
name of the hotels only to serious potential customers after they make their request for a reservation.
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DO
WE HAVE A SELECTION OF RESTAURANTS?
In addition to the choice of “The View” or “Sardi’s” on the Deluxe Packages, the
other choices are a Italian, French, Chilean or Steak restaurant on New York
City's famous "Restaurant Row" or at Planet Hollywood in Times Square.
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TAXES & TIPPING?
We have tried to make the packages as comprehensive
as possible. All taxes are included as well as most
tipping. What we could not include are tips to the
Bellhops if you avail yourself their services (about
$5 per trip) and Chambermaids gratuities (about $1
per persons per day). All meals have a 15% gratuity
built in, if you feel the service warrants extra, it
is up to you. You should treat any extras orders such
as cocktails separately. You do not have to tip the
boat and bus narrators but if you feel they did a
great job, you can show your appreciation.
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WHAT ABOUT TRANSPORTATION FROM MY HOME TO
NYC?
New York New York Tours packages include hotels, meals,
sightseeing and attractions as described but we do not provide
transportation from your home to your New York City hotel.
We are a ground provider only but you can contact us
for help.
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HOW
DO I GET FROM THE AIRPORT TO THE HOTEL?
Taxis from LaGuardia airport to midtown are metered
and runs about $30. With toll and tip, figure
around $40 each way. From and to JFK airport the flat fee
is $45. Bridge or tunnel toll and tips are
extra, figure $55 each way. In a taxi, one fare pays
for all of the passengers. Most New York City taxis carry
up to four passengers, a few up to five. We will provide you with
information concerning shared shuttle van or bus
service from LaGuardia, JFK, or Newark Airport and
direction from the bus and train terminals.
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WHAT IF I AM DRIVING?
Parking is available at a discounted rate. We will
provide directions.
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HOW
ABOUT TRAIN OR BUS?
The bus station is within walking distance or a short
taxi ride. The train station is a short taxi ride.
You will be provided with directions.
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HOW
DO I MAKE A RESERVATION?
You can call 1 800 301-4211 toll free from anywhere
in the US, PR or Canada or 1 212 873 5199 from the
rest of the world. You may reserve anytime, 24 hours
a day 7 days a week on line by going to the "Check
for Availability" page on this
site.
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WHEN DO I PAY?
A deposit of $100 per person is required to confirm your booking. Full payment
must be received one month prior to your arrival date
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WHAT IF I TRAVEL SINGLE?
To check single rates go the TOURS
page.
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WHAT IF I WILL NOT ARRIVE ON
SATURDAY?
Your tour can start on any day but let us know what
day you intend to arrive.
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CAN
I ADD DAYS?
Yes, you can add days to any of the packages. See TOURS
"Extra Days"
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CAN
I CUSTOMIZE MY PACKAGE?
Yes, contact us with your requests.
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WHAT IF I CAN'T GO?
There is a $100 per person cancellation charge if cancelled prior
to a month before your arrival date.
At the one month prior to your arrival date your package should have been fully
paid for, and your packet of tickets, vouchers, and instruction will be mail to
you. If you need to cancel after that point your payments are
non-refundable but can be transferred or rolled forward to a future
booking if ticket and vouchers are returned prior to your arrival date.
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WHAT IF I GET SICK OR SOMETHING
HAPPENS?
There is a $100 per person cancellation
charge if cancelled prior to a month before your arrival date.
At the one month prior to your arrival date your package should have been fully
paid for, and your packet of tickets, vouchers, and instruction will be mail to
you. If you need to cancel after that point your payments are
non-refundable but can be transferred or rolled forward to a future
booking if ticket and vouchers are returned prior to your arrival date.
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WHAT ABOUT PROBLEMS, TROUBLE, OR, GOD
FORBID, AN EMERGENCY?
NY NY Tours is located in New York City with staff on
hand 24 hours a day 7 days a week available to assist
in any circumstance, be it a problem, or just a
question. You will be provided with our 24/7 hot line
number.
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LIABILITY & RESPONSIBILITY
New York New York Tours Inc have made every effort to
ensure that the brochure details are correct at time
of publishing and reserve the right to cancel or
amend the tour itinerary as circumstances warrant and
will not be held liable for any injury, damage, loss,
accident or delay which may occur due to
circumstances beyond our control.
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PRICING
Fares are subject to change without notice and
holiday prices may be higher. Once the tour date is
booked and confirmed with the required deposit the
price is fixed and guaranteed. However, if a price reduction or
discount is announced later that applies to your tour
you will be entitled to it. Payments are in US
Dollars.
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PRIVACY POLICY
New York New York Tours Inc. maintains a strict "no-spam" policy. Your e-mail
and/or mailing address will
not be sold or rented to a third party, period. If at anytime
you wish to be removed from our information, news, or
customers list you may request deletion by e-mailing
us using: unsubscribe@nynytours.com
We hate spam
too! That’s why
you’ll only hear from us when we actually have
something to tell you. If we ever do start to bug
you “unsubscribing” from our list will be
hassle-free.
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SECURITY
All data collected on our secure reservation form
will be encrypted for your security and
privacy.
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I
HAVE A QUESTION THAT WAS NOT ASKED
Please use this link: FAQ@nynytours.com
or call us directly at 1 800 301 4211 or 1 212 873
5199. We welcome all questions and comments.
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